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Customer Stories – SPDB

Shanghai Pudong Development Bank Co, Ltd.

FlexSystem’s professional team provided a smooth implementation process and brought good user experience to us. Its strong expertise is well demonstrated in multiple areas ranging from consulting, deployment to technical support. The HRMS has fostered better communication between our staff and HR department, simplified HR processes, enhanced efficiency and lowered overall operating cost.

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Ken Lam
General Manager of Human Resources Department

Shanghai Pudong Development Bank Enhances Operational Efficiency with HR Process Automation

Founded in 1992, Shanghai Pudong Development Bank Co., Ltd (SPD Bank) is a nationwide joint-stock commercial bank based in Shanghai and a highly regarded listed company in the securities market of China. With a core value of “holding to integrity and striving for excellence”, SPD Bank is committed to expanding its capital base and strengthening its business through financial innovation. In May 2020, the Bank ranked 65th on the Forbes’ Global 2000 list, 16th among Chinese companies and 9th among Chinese banks.

Committed to Innovation

Innovation plays a vital role not only in SPD Bank’s financial arena but also in the HR management. The Bank aims to increase employee satisfaction and operational efficiency through the use of modernized and automated Human Resources management systems.
Ken Lam, General Manager of Human Resources Department at SPD Bank, drives and manages the Bank’s HR development strategies.
“Our HR development strategies are in line with our group’s digitization and innovation direction with focus on human capital management particularly on talent development. We are dedicated to nurture talents who have the same vision with our group. Potential talents that align well with our overall corporate development can lead to win-win results,” he said.

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Ken Lam, General Manager of Human Resources Department, SPD Bank (Left), David Lam, Executive Director, FlexSystem (Right)

Phased Implementation of HR System

After a thorough evaluation of various HR systems available in the market, the Bank finally chose the Human Resources Management System (HRMS) developed by FlexSystem Limited, one of the largest enterprise management software and services providers in Hong Kong.
FlexSystem’s HRMS is a comprehensive system built on state-of-the-art technologies, enabling businesses in Hong Kong to enhance workflow management and accelerating HR operations.
SPD Bank began its modernization of the bank’s HR workflow and operations in 2014 via a phased implementation approach. In 2021 the Bank added E-Appraisal staff performance management system module as part of the implementation process.
Today the Bank’s HRMS deployment covers payroll management, leave management and attendance management. Employee Self Service platform (ESS) is also included in HRMS, enabling staff to log in to carry out a number of self-services such as accessing personal profile, submitting leave requests and appraisals, and viewing pay slips. The HR ESS platform also helps HR and senior management to track staff attendance and overtime hours, approve leave requests and create HR reports.

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Boost Communication and Efficiency

“FlexSystem’s professional team provided a smooth implementation process and brought good user experience to us. Its strong expertise is well demonstrated in multiple areas ranging from consulting, deployment to technical support,” said Lam.
The HRMS has generated a wide array of benefits to SPD Bank. “It has
fostered better communication between our staff and HR department, simplified HR processes, enhanced efficiency and lowered overall operating cost,” he said.
FlexSystem Limited was awarded CTgoodjobs Best HR Awards 2020 – HR Vendor of the Year (Grand), in recognition of FlexSystem’s ability to understand the unique needs of every customer and being the trusted partner of all levels of users. The software and services provider’s new generation of HR management software platform maximizes clients’ operational efficiency.
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