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How Generative AI Creates Real Value in Operations Management

May 29, 2024

Generative AI (Gen AI) has taken the world by storm. Gen AI is a category of AI algorithms that generate new outputs based on the data they have been trained on. It uses a type of deep learning called generative adversarial networks (GANs) to create new content and has a wide range of applications, including images, text and audio. Gen AI has been rapidly changing the way businesses operate. According to the 2024 PwC Global CEO Survey, 70% of business leaders believe that generative AI will significantly change the way their business creates, delivers and captures value. There is no doubt that Gen AI such as ChatGPT is a development in the field of artificial intelligence that has the potential to revolutionize operations management. 

 

Organizations across industries and countries have faced various challenges in operations management, including complex administrative process handling, talent attraction and retention, and customer relationship management. By adapting and leveraging Gen AI, companies can automate and streamline their business processes, eventually increasing operational efficiency, lowering costs, and enhancing customer experience. 

 

What Gen AI Can Do for Your Business

Gen AI trained on vast datasets can create original content such as text, images, video, or even software code in response to a user’s prompt or request. It can identify and encode the patterns and relationships in vast amounts of data, then use that information to understand users’ natural language requests or questions and respond with relevant content. Businesses can leverage Gen AI to automate and streamline their business processes. 

  1. Simplify data entry

Business processes involve complex data processing, and it can be time-consuming. With Gen AI, you can extract information from documents, invoices, reports and forms. This can help streamline the data entry process, reduce errors, and ensure data accuracy. 

 

  1. Generate documents and reports

Documents and reports such as contracts, invoices, reports and proposals are essential to daily operations. Gen AI can help you create and generate documents quickly,  freeing up their time to focus on exploring new business opportunities.  

 

  1. Client support with chatbots/ virtual assistants

AI-powered chatbots and virtual assistants are a helpful and efficient way to boost up operational efficiency. You can write prompts to a chatbot/ virtual assistant, it can answer frequently asked questions, generate documents and reports, or assist with troubleshooting.   

 

AI Reshaping Operations Management

An AI-powered platform will be able to conduct many aspects of the business process. Given day-to-day operations are streamlined and automated, it will lead to fewer human errors, the closing of the productivity gap, and greater operational efficiency.  

 

How FlexSystem Unleash the Potential of Generative AI in Business Software

Staying ahead of the AI curve, FlexSystem has been adopting generative artificial intelligence into its robust business solutions to help companies and organizations in all industries optimize their business operations for greater efficiency and productivity, while lowering costs and eliminating human errors.

 

Over the past 35 years, FlexSystem has been dedicated to providing state-of-the-art enterprise software to meet customers’ evolving needs. With the widespread adoption of generative AI altering the ever-changing business landscape, FlexSystem recognizes the potential of generative AI in providing creative and efficient solutions to complex business operations, helping our customer and users be well-prepared for the Era of AI.

 

  1. Faster data processing in spreadsheets with generative AI

You can leverage generative AI to speed up data processing such as financial and budgeting consolidation in spreadsheets, including analyzing, summarizing, and consolidating data.

 

  1. AI in human resources management

FlexSystem’s AI virtual assistant can stimulate human conversations to interact with employees and HR professionals, and provide automated support for HR-related queries and activities.

 

  1. AI-powered FionBrick

FlexSystem’s FionBrick is now an AI-powered financial accounting reporting assistant. By simply submitting requests to the assistant, it can generate financial reports, data, and spreadsheets automatically, such as profit and loss statements, balance sheets and intercompany reconciliation reports, and more.

 

  1. AI-powered Workflow Brick

FlexSystem’s Workflow Brick is an AI-powered workflow creation assistant, which is designed to create workflows automatically. After submitting a workflow creation request in a conversational manner, you can create, define and edit your own workflows efficiently.

 

Harnessing AI to Accelerate Success 

FlexSystem is employing generative AI in all our products to help customers improve efficiencies, boost productivity, and maximize return on investment (ROI). In the era of AI, we are committed to being at the forefront of business software development, empowering businesses with industry-leading business software for digital transformation. 

 

We are dedicated to helping you identify strategic opportunities via integrating AI into your operations, positioning your success in a technology-driven future. Contact us today!

 

FlexSystem is a financial, human resources, and operations business software vendor to 1 in 10 Forbes Global 2000 (May 2020), and 1 in 5 Global Fortune 500 (August 2020), operating at the intersection of new digital process and payment technologies, whether on-premise or cloud, to provide you with iterative opportunities for value creation.

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