What Makes An ERP Software Great

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Buying an enterprise resource planning (ERP) software that fits your company’s needs is complex and confusing. With hundreds of ERP software on the market, it’s easy to fall into analysis paralysis.

There is no reason to get to that point, if you can figure out a few key points that make good ERP software. But before you do that, you need to first assess your company’s needs. Are you needing an ERP system for human resources, accounting, manufacturing, inventory management, or all these things combined? This determines whether you need a standalone system or an integrated suite of tools.

What type of buyer you are also plays a role. If you’re a small business owner with less than 50 employees, you might be hesitant in investing in an ERP system because of high upfront costs. But in the recent years, cloud technology has carved out some new opportunities for small business owners, offering lower costs and less technical challenges. If you’re an enterprise-level buyer, you probably need to have a system for multiple departments, leaning towards an all-in-one system.

When evaluating potential ERP solutions for your company, you want to keep in mind the following traits:

1. Intuitive

Software is only as good as people using it. In other words, if people have trouble using it because it’s not user-friendly and intuitive, it should be considered not good. Even though ERP systems can be big depending in the size of the company, the concept shouldn’t be complicated. At the same time, there should be a degree of control and ability to customize.

2. Mobile-Friendly

Years ago, it was inconceivable that an entire computer system could fit into your pocket. The reality is vastly different now, with smartphones and tablets exceeding desktop usage. The same reality is happening for ERP solutions.

A good ERP system keeps up with this trend and is mobile-friendly. Mobile-friendly ERP software boosts productivity and is flexible, especially with more of the workforce telecommuting or being offsite. It allows valuable information available even if people using it aren’t in office.

3. Good Customer Service

Superior ERP software offers the same level of customer service, support, and maintenance. Training is essential until everyone assigned to use the system can be brought up to speed. If there is no in-house expert, implementing a new ERP solution will take time and effort by the manufacturer; so good customer service is crucial. This is also important because many vendors often consolidate, which means support and the system itself can be phased out overtime.

You have many options when evaluating a solution for ERP in Hong Kong for your company. You can also go with the software as a service (SaaS) route. The initial cost is lower, it runs on a web browser so everyone is familiar with it, and you don’t need a full-time IT professional to maintain it.

When all the stars are aligned and you find a system that’s intuitive, easy to use, flexible, mobile-friendly, with good customer service, it’s much easier to streamline your operation.

Are you cutting overheads? An ERP System is what you need first!

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Small and medium sized businesses need to be smart about where they focus there spends and constantly review the costs of their overheads. With regular profits it’s only natural that the company will grow, but if they’re a company that relies on a certain income to survive and something falls through, then they might need to start finding ways to cut down their unnecessary costs. Rather than letting go of employees or making them work overtime, it might be an idea to look at your enterprise resource planning software first (ERP software) to see how you can streamline processes and reduce your expenditure.

Small and medium sized businesses need ERP solutions as much as they need profits. Why? Let’s look into this in detail.

ERP solutions is like your backend office. It takes care of the administration that no one wants to be a part of. Even if there is a person or a team of people working in administration, they require an employee salary equivalent to a sales or team leader role, the difference is the later is growing your business and contributing to the profits of your company. This is not to say that an administration team is not important but if your company is struggling to make ends meet then it might be an idea to review your backend operations and see if it is still necessary considering the running costs. With some research you may find that many alternative solutions have emerged.

Some businesses, which can afford to, outsource their work to other even smaller companies working ashore. Is this feasible? This might be beneficial in some scenarios but it’s not a perfect solution. You need to imagine a backend office, working odd hours behind the scenes where it is difficult to manage processes when you cannot oversee the daily workings of your business.

After all, what your business needs is a piece of technology that does everything a backend office does with the help of a few clicks. How? The answer is ERP solutions. These enterprise solutions allow you to handle all kinds of data efficiently and seamlessly. Human resource, payouts, business processes, project management, you name it. An ERP solution will allow you to have full control over your business and at the same time reduce overheads costs, especially if you are a tech-savvy business leader.

Furthermore, ERP solutions are offered in different packages to suit the needs of every business structure. You need some and then you don’t need some, and these packages allow you to choose what suits your business the best in terms of operations and affordability.

A business leader who is considering implementing an ERP solution needs to keep in mind, that every ERP software should be given a test-run. This is the best way possible to move forward with a particular software solution and to establish if it’s the best system to replace your current day to day processes.

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