Today it seems all technologies are evolving at breakneck speeds, and enterprise resource planning (ERP) software is no exception. While it still serves to manage business processes and automates tasks at every level, new elements are being added to these applications that mirror the types of things users expect in all their modern programs. Namely, we're seeing these five trends in ERP software:
- Mobility is in Demand
People have grown to expect instant access to information, regardless of where they are, and that includes being able to retrieve real-time data and info about their business. Instead of working solely from a desktop, employees, managers, and owners alike are using phones, tablets, and laptops to stay connected with business operations while on-the-go or simply while moving about the office. Considering these changing behaviours and expectations, it only makes sense that ERP solution developers would integrate mobile ERP options into their software.
Mobile ERP is especially useful for viewing reports and controlling major business processes as well as making it easier for team members to stay connected with each other and customers. However, if you're looking to add mobile functionality to your ERP, make sure and choose software which offers complete security for both the business and customers.
- The Cloud is Making it Easier to Adopt ERP
Traditionally, one major consideration with adopting extensive ERP software was it meant investing in hardware, database software, servers, and more to store and support all the various data and programs associated with these softwares. Obtaining such equipment could mean significant upfront costs for businesses, which could be a deterrent for those operating under tight budgets. The good news is the introduction of the cloud as an ERP solution is remedying many of those challenges, as it allows businesses a quicker and more cost-effective way to set up an ERP.
Instead of buying a bunch of equipment, businesses can merely pay a subscription fee and have all their info stored and quickly accessible from the cloud. In fact, the entire infrastructure is in the cloud, so applications are easily updated and IT doesn't have the burden of fine-tuning the technology.
- Customised ERP is on the Rise
Naturally, small organisations have different needs than larger companies, and all industries require unique ERP solutions. Now, more than ever, businesses are taking advantage of custom software and learning they don't need to weigh themselves down with bloated programs or "make do" with a program not built with their unique needs in mind. For these reasons, more and more businesses are investing in tailor-made software that's intelligent and has all the features they need and nothing more to get in the way.
- Social ERP is Gaining Interest
Most organisations already recognise the value of using social media to stay connected with customers, but does it make sense to combine social and ERP? Many believe it does, except not exactly in the same way. Instead of using social networks to interact with customers, social ERP is more about keeping colleagues and people within the company connected. The idea is that it would allow for more natural collaboration, help employees feel more a part of a team, and automatically introduce those who are working on similar projects. All of these things heighten productivity and make it easy for people to solve business problems together.
- CRM is Here to Stay
Once upon a time there were those who argued enterprise resource planning was an over-hyped concept, but as businesses have grown to understand the importance of utilising customer data and streamlining both "back room" and "front room" processes, it is more evident than ever that ERP software is an indispensable tool for any company looking to take things to the next level.